Saturday, May 21, 2011
Try a smile... It really works!!
I used to buy cakes and bakes from a very small bakery near my office. The area of shop is not more than 6”X10”. There are several other bakery shops there; some are quite big and well decorated. But I hardly visit them.
The thing which attracts me is this particular small bakery owner’s behavior. He always welcomes his customers with a broad smile and speaks in a very decent manner. He knows the name of all regulars who visit.
He knows me very well. He knows I am a journalist, he calls me ‘bau ji’ with respect. He deals directly with all customers and welcomes their complaints and suggestions with that same broad smile. He also gives suggestions while choosing products.
Once on a regular visit to the bakery I asked him the secret behind his broad smile. He smiled again in broad way and unfolded his secret with me. He said,”bau ji I am very confident about my products. They are fresh and hygienic. That’s why the customers visit again and again. Only those people complain, who are unsatisfied in general and always complaints about everything. I never ignore them and I even try to satisfy them and their complaints.
A smile really works, and it comes from inner confidence.
One more thing I remember about smiles - if a smile lasting seconds makes a photograph so beautiful then think how smiling every single day could make life so much more beautiful...
Tuesday, May 17, 2011
Hare and the tortoise
Every one knows the childhood tale about the race between the hare and the tortoise, in which the hare took a nap and the tortoise won the race...
The moral is clear never underestimate your rivals and don’t sleep before you finish the race....
Have a sound sleep, but wake up early in the morning and start your work timely, this is the today’s quote. Things have really changed. ‘The fittest will survive’ rule is implemented.
Don’t panic, be calm. Try to make your own luck - do not depend on the skills of the tortoise. Go to bed early and have a sound sleep. But remember to be get up early in the morning. Exercise daily, have a healthy breakfast and get to work. Remember if you will be healthy, only than you can face the competition.
Have a nap when you really need it, but remember the story of the hare and the tortoise...
Saturday, May 14, 2011
Think like a child
Think like a child – H.S. Bhanwar
Yes, this quote may seem foolish, childish or weird, but believe me it works. People working in the fields of - art, design, innovations, writings, films, ads or journalism could do better following this quote. For people who do not belong to these fields of work, the quote may still bring a cute smile to their faces. My master in journalism and the great writer Mr. H.S. Bhanwar always guided me in his own unique ways. The emphasis was always ‘Think like a child’. I was surprised and once inquired that journalism is not child's play - how can this idea work or be applied to journalism?
He smiled nicely and said "in rainy days moist marks (dampness) generally appear on the walls?"
I said, “Yes they do"
He continued asked, "what do you call these moist marks on wall?"
I replied”slightly, moist marks, what else?"
He smiled and again asked "what could a 4 or 5 year old child reply to this question?"
I shook my head and shrugged my shoulders.
He said, "The child will find different shapes in these water marks. He/she will say, oh this is an elephant, a duck, an aero plane etc." I smiled broadly.
Mr. bhanwar said "everyone can see what is visible. If you want a unique place try to look beyond the picture and think differently". I started followed this, and today I am enjoy a better place among my colleges and rival journalists. One more thing about children, they learn quickly than grownups. A child's mind is always ready to learn or grab new things.
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